Processing Time
Order Processing: Orders are processed with 3-5 business days(excluding weekends and holidays). Customers will receive tracking information via email or WhatsApp.
Please note shipping time differs from processing time. All packages are shipped through DHL.
Local Delivery
Same day delivery can be made for all local customers
Local Shipping
Local Shipping can be done via various boating and plane routes.
Local boat shipping fee $20 once vessel name and shipping time is confirmed package would be delivered in a timely manner.
Local air freight $38 based on airline selected, prices are subjected to change based on airline.
Customs, Duties, and Taxes
International Orders: Your order may be subject to import duties and taxes (including VAT) which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.
Lost or Damaged Packages
Lost Packages: If your package is lost in transit, please contact us at [email protected] and we will assist you in filing a claim with the carrier.
Damaged Packages: If you receive a damaged package, please contact us immediately at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Contact Us
If you have any questions or concerns about your shipping, please contact us at 1(242)813-1397 or [email protected]
By completing a purchase with us , you are agreeing to our shipping and deliveries policy.
Shipping at Checkout notes